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Alternatives to ServiceNow AI Control Tower
ServiceNow AI Control Tower
What ServiceNow calls a central hub to discover, secure, govern, observe, and measure AI
Where ServiceNow AI Control Tower sits
Six layers of running AI agents at a company, and what ServiceNow AI Control Tower’s own public sources say it covers. Each alternative below gets the same six layers as a strip.
ServiceNow AI Control Tower
- Build agents: Not publicly documented
- Host and run agents: Not publicly documented
- Agents across organizations: Not publicly documented
How to read the strips
- 01Build agents
- 02Host and run agents
- 03Identity and access
- 04Registry and governance
- 05Traffic between agents, tools, and models
- 06Agents across organizations
- Offered
- Preview
- You build it
- Not included
- Not publicly documented
Agent control planes
4 alternatives
The group ServiceNow AI Control Tower sits in, so listed first.
Blocks.ai
Network for AI agents: a free public network, and a private network for each company
Where it sitsSource 4, Source 5, Source 6, Source 7, Source 8
- Build agents: Not included, Use LangChain or CrewAI
- Host and run agents: Not included, You run your agent
- Identity and access: Offered, Machine identity per agent
- Registry and governance: Offered, Private registry and Admin Console
- Traffic between agents, tools, and models: Offered, Private network for every agent
- Agents across organizations: Offered, Partners share only chosen agents
Blocks.ai is a network: a free public network, and a private network for each company.Source 7, Source 9 Blocks.ai doesn’t build or host agents.Source 4, Source 5 AI Control Tower discovers external AI assets through connectors.Source 10
Microsoft Agent 365
Microsoft 365 control plane to discover, manage, govern, and secure AI agents
Where it sitsSource 11, Source 12, Source 13, Source 14, Source 15
- Build agents: Not included, Use your chosen framework
- Host and run agents: Not included, You host your agent
- Identity and access: Offered, Entra Agent ID
- Registry and governance: Offered, Agent registry in admin center
- Traffic between agents, tools, and models: Preview, Tooling Gateway for MCP servers
- Agents across organizations: Not publicly documented
A Microsoft 365 control plane, licensed per user rather than per agent, that uses Entra for agent identities.Source 13, Source 16, Source 17 ServiceNow says Agent 365 can discover agents marked publishable in AI Control Tower through a ServiceNow API.Source 18
MuleSoft Agent Fabric
Control plane for agents, MCP servers, and APIs across platforms
Where it sitsSource 19
- Build agents: Offered, Agent brokers in Agent Script
- Host and run agents: Offered, Agent brokers on CloudHub 2.0
- Identity and access: Offered, Omni Gateway authentication and authorization
- Registry and governance: Offered, Agent Registry in Anypoint Exchange
- Traffic between agents, tools, and models: Offered, Omni Gateway in request path
- Agents across organizations: Not publicly documented
A control plane for agents, MCP servers, and APIs: scanners register agents on supported platforms, and Omni Gateway, managed or self-managed, enforces policy in each managed instance’s request path.Source 19, Source 20
Workday Agent System of Record
Workday system of record to find, add, register, configure, monitor, and manage AI agents
Where it sitsSource 21, Source 22, Source 23
- Build agents: Not publicly documented
- Host and run agents: Not publicly documented
- Identity and access: Offered, Agent System User per agent
- Registry and governance: Offered, Agent Registry in Management Hub
- Traffic between agents, tools, and models: Offered, Agent Gateway for Workday APIs
- Agents across organizations: Not publicly documented
A functional area set up per Workday tenant to register and manage agents, each with a unique Workday identity under Workday security policies.Source 21, Source 22, Source 24, Source 25 ServiceNow says AI Control Tower also inventories models, MCP servers, and datasets.Source 1
ServiceNow AI Control Tower vs Workday Agent System of Record
Gateways, identity, and security
4 alternatives
Cloudflare MCP server portals
Cloudflare One feature that puts MCP servers behind one governed endpoint
Where it sitsSource 26
- Build agents: Not publicly documented
- Host and run agents: Not publicly documented
- Identity and access: Offered, Identity provider or service token
- Registry and governance: Offered, Centrally managed MCP servers
- Traffic between agents, tools, and models: Offered, Proxy for MCP tool calls
- Agents across organizations: Not publicly documented
A portal that puts MCP servers behind one HTTP endpoint; Access policies decide which users can connect, and Access logs each tool request.Source 26 ServiceNow says AI Control Tower also inventories agents and models.Source 1
Cloudflare MCP server portals vs ServiceNow AI Control Tower
Kong AI Gateway
Gateway that governs LLM, MCP, and agent-to-agent traffic
Where it sitsSource 27, Source 28, Source 29
- Build agents: Not publicly documented
- Host and run agents: Not publicly documented
- Identity and access: Offered, Per-agent allow or deny lists
- Registry and governance: Preview, Konnect Catalog agents
- Traffic between agents, tools, and models: Offered, Gateway for LLM, MCP, A2A
- Agents across organizations: Not publicly documented
A gateway for LLM, MCP, and A2A traffic; in version 2.x, you run its data plane nodes.Source 30 AI Control Tower’s kill switch can revoke all of a managed agent’s active credentials across connected systems.Source 31, Source 32
Okta for AI Agents
Okta offering that gives AI agents a first-class identity so organizations can discover, onboard, protect, and govern them
Where it sitsSource 33, Source 34, Source 35
- Build agents: Not publicly documented
- Host and run agents: Not publicly documented
- Identity and access: Offered, Agent identity and credentials
- Registry and governance: Offered, Universal Directory with human owners
- Traffic between agents, tools, and models: Preview, Agent Gateway for MCP tools
- Agents across organizations: Not publicly documented
Okta says it gives AI agents a first-class identity.Source 36 Admins register agents and define which resources each can access.Source 37, Source 38 Okta can import agents from ServiceNow’s separate AI Agent Studio.Source 39
Zenity AI Agent Security & Governance Platform
Security and governance platform for AI agents, aimed at security teams
Where it sitsSource 40, Source 41
- Build agents: Not publicly documented
- Host and run agents: Not publicly documented
- Identity and access: Not publicly documented
- Registry and governance: Offered, AI Observability agent inventory
- Traffic between agents, tools, and models: Offered, Tool-call blocking for coding agents
- Agents across organizations: Not publicly documented
A SaaS security and governance platform for AI agents.Source 42 Zenity says it blocks actions inline on Copilot Studio, Microsoft Foundry, and coding agents, and offers only detection and posture on ServiceNow.Source 43
Platforms to build and run agents
6 alternatives
Amazon Bedrock AgentCore
AWS platform for building, deploying, and operating AI agents
Where it sitsSource 44, Source 45, Source 46, Source 47, Source 48
- Build agents: Offered, Harness managed agent loop
- Host and run agents: Offered, AgentCore Runtime
- Identity and access: Offered, AgentCore Identity workload identities
- Registry and governance: Offered, AWS Agent Registry with approvals
- Traffic between agents, tools, and models: Offered, AgentCore Gateway
- Agents across organizations: Offered, Registry shared through AWS RAM
AWS’s platform to build, deploy, and operate agents, with a serverless runtime, billed by use.Source 44, Source 49 ServiceNow documents discovering AgentCore agents through its connector for Amazon, and its kill switch supports AgentCore.Source 50, Source 51
CrewAI AMP
Platform for deploying, monitoring, and scaling CrewAI crews and agents
Where it sitsSource 52, Source 53, Source 54, Source 55, Source 56, Source 57
- Build agents: Offered, Crew Studio visual editor
- Host and run agents: Offered, Managed infrastructure for crews
- Identity and access: Offered, Per-deployment allow lists
- Registry and governance: Offered, Agent Repositories
- Traffic between agents, tools, and models: Offered, Custom MCP server connections
- Agents across organizations: Preview, Public A2A agents
CrewAI’s platform to deploy, monitor, and scale crews and agents; crews are built in code or Crew Studio and can be deployed to managed infrastructure.Source 53 ServiceNow’s separate AI Agent Studio builds agents.Source 58
Gemini Enterprise Agent Platform
Google Cloud platform to build, deploy, govern, and optimize AI agents
Where it sitsSource 59, Source 60, Source 61, Source 62
- Build agents: Offered, Agent Studio low-code canvas
- Host and run agents: Offered, Agent Runtime
- Identity and access: Offered, SPIFFE-based Agent Identity
- Registry and governance: Offered, Agent Registry
- Traffic between agents, tools, and models: Offered, Agent Gateway
- Agents across organizations: Offered, Gateway calls to outside agents
Google Cloud’s platform to build, deploy, and govern agents; Agent Runtime runs agents and is billed per vCPU-hour and GiB-hour.Source 59, Source 60, Source 63, Source 64 ServiceNow’s kill switch supports an Agent Platform connector, for agents with unique identities only.Source 51
Gemini Enterprise Agent Platform vs ServiceNow AI Control Tower
IBM watsonx Orchestrate
Agent management platform to build, deploy, orchestrate, and govern AI agents
Where it sitsSource 65, Source 66, Source 67, Source 68, Source 69
- Build agents: Offered, Visual builder and ADK
- Host and run agents: Offered, Agents run on watsonx Orchestrate
- Identity and access: Preview, Agent identity
- Registry and governance: Offered, Agentic Control Plane
- Traffic between agents, tools, and models: Offered, A2A calls to agent endpoints
- Agents across organizations: Offered, Partner A2A agents in catalog
IBM calls it an agent management platform to build, deploy, orchestrate, and govern agents, as managed SaaS or on premises.Source 70, Source 71 ServiceNow documents a connector that discovers watsonx Orchestrate instances and their agents.Source 72
LangSmith
Platform for observing, evaluating, and deploying agents
Where it sitsSource 73, Source 74, Source 75, Source 76, Source 77
- Build agents: Offered, Fleet agent builder
- Host and run agents: Offered, LangSmith Deployment runtime
- Identity and access: Offered, Fleet per-agent permissions
- Registry and governance: Offered, Centralized registry in Deployment
- Traffic between agents, tools, and models: Offered, Fleet forwards MCP tool calls
- Agents across organizations: Not publicly documented
LangChain describes it as a platform for observing, evaluating, and deploying agents.Source 78 LangSmith Deployment runs agents on Plus or above.Source 74 AI Control Tower discovers external AI assets through connectors.Source 10
n8n
Platform for AI agents and workflows you can see and control, built visually or with code
Where it sitsSource 79, Source 80, Source 81, Source 82
- Build agents: Offered, LangChain-based AI Agent node
- Host and run agents: Offered, Your infrastructure or n8n’s
- Identity and access: Not publicly documented
- Registry and governance: Preview, Agents stored in projects
- Traffic between agents, tools, and models: Offered, MCP client for external tools
- Agents across organizations: Not publicly documented
n8n says you build AI agents and workflows in it, visually or with code, on n8n Cloud or self-hosted.Source 80, Source 83 ServiceNow documents a connector that discovers and imports AI assets from n8n.Source 84
Build it yourself
1 alternative
Not a product: your own team assembles the pieces.
Build it yourself (DIY)
Building agent connections and controls in-house from open protocols, existing infrastructure, and open-source tools
Where it sitsSource 85, Source 86, Source 87, Source 88, Source 89, Source 90
- Build agents: You build it, Open-source frameworks like ADK
- Host and run agents: You build it, Self-hosted, like LangGraph
- Identity and access: You build it, Your own identity provider
- Registry and governance: You build it, Your own agent registry
- Traffic between agents, tools, and models: You build it, Your gateway and service mesh
- Agents across organizations: You build it, A2A with API management
Your team wires open protocols such as MCP and A2A together, and A2A leaves authorization logic to each server.Source 91, Source 92 Uber and Pinterest each say they built their own MCP registry.Source 89, Source 93
Questions buyers ask
Does ServiceNow AI Control Tower keep a registry of every agent?
ServiceNow says AI Control Tower auto-discovers agents, models, MCP servers, and datasets into one inventory tied to the CMDB.Source 1 Assets on external platforms are discovered through connectors you set up.Source 10, Source 94 ServiceNow says each asset is a configuration item that can carry lineage, ownership, and relationships.Source 1
How is ServiceNow AI Control Tower priced?
Its product page says to contact ServiceNow for pricing.Source 1 AI Control Tower is included in every ServiceNow tier; fully managing external AI assets needs a separate AI Control Tower for Enterprise AI license.Source 94 ServiceNow’s community documentation says usage-based costs may apply.Source 95, Source 96
Can ServiceNow AI Control Tower manage agents built elsewhere?
How we compare
Read the full methodEvery claim on this page links to a public source. Where none answers a question, the page says so.
We re-check every fact at least every 90 days. This page was last checked .
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Sources
100 public sources, each with the date we checked it. Every one opens in a new tab.
Source 1: AI Control Tower - ServiceNow (product page) Back:abcdefgh
Source 2: What's new in AI Gateway v3.4 - September 2026 release (ServiceNow Community, AI Control Tower articles) Back to text
Source 3: AI Gateway Implementation Guide (ServiceNow Community, AI Control Tower articles) Back to text
Source 4: Why Blocks? Back:ab
Source 9: Pricing Back:ab
Source 10: Discovering AI assets through connectors (ServiceNow product documentation, Australia release) Back:abcd
Source 11: Agent 365 SDK frequently asked questions | Microsoft Learn Back to text
Source 12: Microsoft Agent 365 SDK overview | Microsoft Learn Back to text
Source 14: Agent Registry in Microsoft 365 admin center - Microsoft 365 admin | Microsoft Learn Back to text
Source 15: Bring your own (BYO) MCP server in Microsoft 365 admin center - Microsoft 365 admin | Microsoft Learn Back to text
Source 16: Microsoft Agent 365 - Service Descriptions | Microsoft Learn Back to text
Source 18: External Registries (ServiceNow product documentation, Australia release) Back to text
Source 21: Concept: Agent Security (Workday Administrator Guide) Back:ab
Source 22: About Workday Agents (Workday Administrator Guide) Back:ab
Source 23: Concept: Workday Agent Gateway (Workday Administrator Guide) Back to text
Source 24: Set Up Agent System of Record (Workday Administrator Guide) Back to text
Source 25: Setup Considerations: Agent Security (Workday Administrator Guide) Back to text
Source 31: AI agent containment using kill switch protocol manually (ServiceNow product documentation, Australia release) Back to text
Source 32: Deactivate a managed AI agent (ServiceNow product documentation, Australia release) Back to text
Source 33: Add AI agents manually (Okta Help Center) Back to text
Source 36: Okta brings first-class identity to AI agents with Agent SSO Back to text
Source 37: Add and register AI agents (Okta Help Center) Back to text
Source 38: AI agent resource connections (Okta Help Center) Back to text
Source 39: Apps that support AI agent imports (Okta Help Center) Back to text
Source 40: AI Observability | See Every Agent, Know What it Touches | Zenity Back to text
Source 43: Zenity's Coverage of the 2026 OWASP Top 10 for LLM Apps Back to text
Source 44: Overview - Amazon Bedrock AgentCore (Developer Guide) Back:ab
Source 45: Provide identity and credential management for agent applications with Amazon Bedrock AgentCore Identity Back to text
Source 46: AWS Agent Registry: Discover and manage agents, tools, and resources Back to text
Source 47: HTTP passthrough targets - AgentCore Gateway Back to text
Source 48: Sharing a registry across accounts with AWS RAM Back to text
Source 50: AI Service Graph Connector for Amazon release notes (ServiceNow Store version history) Back to text
Source 51: Configure AI agent containment using kill switch protocol manually (ServiceNow product documentation, Australia release) Back:ab
Source 58: AI Agent Studio (ServiceNow product documentation, Australia release) Back to text
Source 63: Gemini Enterprise Agent Platform (formerly Vertex AI) Back to text
Source 64: Gemini Enterprise Agent Platform pricing Back to text
Source 65: AI Agent Builder | IBM watsonx Orchestrate Back to text
Source 66: Welcome to IBM watsonx Orchestrate Agent Development Kit Back to text
Source 68: AI Agent Control Plane | IBM watsonx Orchestrate Back to text
Source 71: Regional availability and outbound IP addresses Back to text
Source 72: APIs used by AI Service Graph Connector for IBM (ServiceNow product documentation, Australia release) Back to text
Source 78: LangSmith: The Agent Engineering Platform Back to text
Source 84: AI Service Graph Connector for n8n (ServiceNow product documentation, Australia release) Back to text
Source 86: langchain-ai/langgraph README (GitHub) Back to text
Source 87: Integrating with Model Context Protocol (MCP) - Keycloak Back to text
Source 89: Designing MCP Gateway Uber's MCP Management Platform - Uber Blog Back:ab
Source 91: Agent2Agent (A2A) Protocol Specification Back to text
Source 92: modelcontextprotocol/modelcontextprotocol LICENSE (GitHub) Back to text
Source 93: Building an MCP Ecosystem at Pinterest - Pinterest Engineering Blog Back to text
Source 94: ServiceNow product tiers (ServiceNow product documentation, Australia release) Back:abc
Source 95: AI Gateway FAQ (ServiceNow Community, AI Control Tower articles) Back to text
Source 96: AI Control Tower Observability & Monitoring FAQ (ServiceNow Community, AI Control Tower articles) Back to text
Source 97: Control enforcement points (ServiceNow product documentation, Australia release) Back to text