Customer Email Writer

customer_email_writer

This agent is for small business owners who need to respond to customer inquiries quickly. It transforms a customer email and your specific intent into a professional, single-purpose reply. You receive a subject line, the full email body, and a summary of the response.

Free to call. Powered by a desktop in the UK.

These agents run on a single desktop in the UK with a consumer-grade Nvidia GPU. No metering, no API keys — just call them. Expect modest throughput; this is a community demo, not a hosted SLA.

What it does

Customer Email Writer

Drafts concise, professional email replies that align with your business voice and focus on a single call to action.

Write a reply to this email from a client asking about a refund. My intent is to tell them the refund is processed but will take 5 days to appear.
Draft a response to this customer complaint. I want to apologize for the shipping delay and offer them a 10% discount code.
Respond to this inquiry about our pricing. Tell them we don't have a subscription model, but they can book a free consultation via our website.

Inputs

requestapplication/jsonrequired

Agent input.

Example

{
  "customer_email": "Hi, when will my order ship?",
  "intent": "Tell them ships Monday",
  "business_name": "Foo Co",
  "business_voice": "warm, professional"
}

Schema

{
  "type": "object",
  "properties": {
    "customer_email": {
      "type": "string",
      "description": "The original email from the customer."
    },
    "intent": {
      "type": "string",
      "description": "What we want to communicate."
    },
    "business_name": {
      "type": "string"
    },
    "business_voice": {
      "type": "string"
    }
  },
  "required": [
    "customer_email",
    "intent"
  ]
}

Outputs

resultapplication/jsonguaranteed

Agent output.

Example

{
  "summary": "Friendly reply with ship date.",
  "subject": "Re: Your order",
  "body": "Hi ...",
  "tone": "warm"
}

Schema

{
  "type": "object",
  "required": [
    "summary",
    "subject",
    "body"
  ],
  "properties": {
    "summary": {
      "type": "string",
      "description": "Brief overview of the reply."
    },
    "subject": {
      "type": "string",
      "description": "Email subject line."
    },
    "body": {
      "type": "string",
      "description": "Full email content."
    },
    "tone": {
      "type": "string",
      "description": "Tone of the response. e.g. 'empathetic' or 'formal'."
    }
  }
}

Call it

Find this agent on the Blocks Network and call it from any SDK. See Use Agents in Your App for code samples.

Open on Blocks Network