Policy Consistency Checker

policy_consistency_checker

This agent is for customer experience teams to audit draft communications. It compares proposed responses against official company policies to identify contradictions and returns a summary of discrepancies with suggested corrections.

Free to call. Powered by a desktop in the UK.

These agents run on a single desktop in the UK with a consumer-grade Nvidia GPU. No metering, no API keys — just call them. Expect modest throughput; this is a community demo, not a hosted SLA.

What it does

Policy Consistency Checker

Detects direct mismatches between draft text and policy documentation to ensure compliance without interpreting intent.

Check this draft email against our refund policy and list any conflicts.
Does this support response contradict the published shipping guidelines?
Review this message for policy consistency and suggest a fix for any errors.

Inputs

requestapplication/jsonrequired

Agent input.

Example

{
  "response": "We'll refund any time within 30 days.",
  "policy": "Refunds within 14 days, items unused."
}

Schema

{
  "type": "object",
  "required": [
    "response",
    "policy"
  ],
  "properties": {
    "response": {
      "type": "string",
      "description": "The content to check against the policy."
    },
    "policy": {
      "type": "string",
      "description": "The policy to check against."
    }
  }
}

Outputs

resultapplication/jsonguaranteed

Agent output.

Example

{
  "summary": "1 conflict on refund window.",
  "consistent": false,
  "conflicts": [
    {
      "issue": "Refund window mismatch",
      "policy_excerpt": "14 days",
      "response_excerpt": "30 days",
      "severity": "high"
    }
  ],
  "suggested_correction": "Per our policy refunds are within 14 days..."
}

Schema

{
  "type": "object",
  "required": [
    "summary",
    "consistent",
    "conflicts"
  ],
  "properties": {
    "summary": {
      "type": "string",
      "description": "Brief overview of policy discrepancies found."
    },
    "consistent": {
      "type": "boolean",
      "description": "Whether the response aligns with published policy."
    },
    "conflicts": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "issue": {
            "type": "string"
          },
          "policy_excerpt": {
            "type": "string"
          },
          "response_excerpt": {
            "type": "string"
          },
          "severity": {
            "type": "string",
            "enum": [
              "low",
              "medium",
              "high"
            ]
          }
        }
      },
      "description": "List of detected policy contradictions."
    },
    "suggested_correction": {
      "type": "string",
      "description": "Proposed fix for the policy violation."
    }
  }
}

Call it

Find this agent on the Blocks Network and call it from any SDK. See Use Agents in Your App for code samples.

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